top of page

Terms & Conditions

Welcome to Madisyn Spa ! Before you embark on your journey to professional wellness massage spa services, please take a moment to review our terms and conditions outlined below:

 

All services are provided by trained therapists. No misleading, no false, or no unverified health claims are made.

 

 1. Booking and Reservations:

  • Appointments can be made via phone, email, or in person.

  • Any cancellations or rescheduling must be made at least 24 hours in advance.  

 

​ 2. Arrival and Late Policy:

  • Please arrive at least 15 minutes prior to your scheduled appointment time.

  • Late arrivals may result in a shortened service time out of consideration for other guests.

 

 

 3. Health and Wellness:

  • Please inform your therapist of any health conditions, allergies, or injuries prior to your service.

  • Pregnant guests are advised to consult with a physician before booking any spa service.

  • Guests with certain medical conditions may require a doctor's clearance before receiving specific service.

 

​

 4. Payment and Gratuity: 

  • Payment is due at the end of service. We accept cash, credit cards, and gift certificates.

 

 

 5. Spa Facilities: 

  • The use of spa facilities such as the steam, or jacuzzi may be subject to additional charges or require advance booking.

  • Please respect the spa environment and refrain from using mobile phones or speaking loudly.

 

 

 6. Personal Belongings:

  • Madisyn Spa is not responsible for any loss or damage to personal belongings during your visit.

  • Please secure valuables in provided lockers or leave them at home for your peace of mind.

 

​

 7. Age Requirement:

  • Guests under the age of 18 must be accompanied by a parent or guardian and may be restricted from certain services or facilities.

 

 

 8. Gift Certificates: 

  • Gift certificates are available for purchase and are redeemable for spa services or products.

  • Gift certificates are non-refundable and cannot be exchanged for cash.

 

 

 9. Feedback and Concerns:

  • Your feedback is valuable to us. Please feel free to share any concerns or suggestions with our staff or management.​​

 

 

By booking a service or using our facilities, you agree to abide by the above terms and conditions. Thank you for choosing Madisyn Spa. We look forward to serving you!​

bottom of page