
Terms & Conditions
Welcome to Madisyn Spa ! Before you embark on your journey to professional wellness massage spa services, please take a moment to review our terms and conditions outlined below:
All services are provided by trained therapists. No misleading, no false, or no unverified health claims are made.
1. Booking and Reservations:
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Appointments can be made via phone, email, or in person.
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Any cancellations or rescheduling must be made at least 24 hours in advance.
​ 2. Arrival and Late Policy:
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Please arrive at least 15 minutes prior to your scheduled appointment time.
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Late arrivals may result in a shortened service time out of consideration for other guests.
3. Health and Wellness:
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Please inform your therapist of any health conditions, allergies, or injuries prior to your service.
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Pregnant guests are advised to consult with a physician before booking any spa service.
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Guests with certain medical conditions may require a doctor's clearance before receiving specific service.
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4. Payment and Gratuity:
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Payment is due at the end of service. We accept cash, credit cards, and gift certificates.
5. Spa Facilities:
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The use of spa facilities such as the steam, or jacuzzi may be subject to additional charges or require advance booking.
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Please respect the spa environment and refrain from using mobile phones or speaking loudly.
6. Personal Belongings:
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Madisyn Spa is not responsible for any loss or damage to personal belongings during your visit.
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Please secure valuables in provided lockers or leave them at home for your peace of mind.
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7. Age Requirement:
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Guests under the age of 18 must be accompanied by a parent or guardian and may be restricted from certain services or facilities.
8. Gift Certificates:
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Gift certificates are available for purchase and are redeemable for spa services or products.
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Gift certificates are non-refundable and cannot be exchanged for cash.
9. Feedback and Concerns:
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Your feedback is valuable to us. Please feel free to share any concerns or suggestions with our staff or management.​​
By booking a service or using our facilities, you agree to abide by the above terms and conditions. Thank you for choosing Madisyn Spa. We look forward to serving you!​